Return and Refund Policy
Due to the perishable nature of our products, all sales are final.
Non-Refundable Deposits:
Deposits are NON-REFUNDABLE. Once a deposit is made, it cannot be returned or refunded for any reason. This is because your deposit covers sourcing, processing, and harvesting costs specific to your order. Once the cows are harvested, we cannot reverse this process or reallocate the product.
Perishables Disclaimer:
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Shipping Policy
We deliver premium, grass-fed beef directly to your door. Here’s how it works:
Delivery Coordination:
After your order is placed, we will contact you to confirm a delivery window (after your outstanding balance is settled).
Missed Deliveries:
If you are unavailable during the agreed delivery time, OC Grass Fed is not responsible for spoilage or rescheduling fees.
Shipping Liability:
Once the product has been handed over to the carrier or delivered, OC Grass Fed is not liable for delays, damages, or spoilage caused during transit.
